BoslogShip Platform Agreement

This agreement also applies to BoslogShip’s anonymous shipping estimate tool provided through ChatGPT and MCP. No BoslogShip account is required.

The tool supports up to five US domestic residential parcels per request. Estimates use origin and destination ZIP codes, parcel quantities, and each parcel’s weight and dimensions. An existing shipping amount and carrier may optionally be supplied for comparison.

Results are public estimates, not guaranteed final prices or delivery times, and are not guaranteed to be the lowest prices across the market. Full addresses, shipment date, account pricing and service availability may affect final prices.

The current tool does not support international shipping quotes, label purchases or reservations, payments, private account access or tracking. A quote does not create an order, reserve transportation or authorize a charge.

Do not submit full street addresses, contact information, customs documents, payment details, passwords or verification codes. Data handling is described in the BoslogShip Privacy Policy. Provisions concerning registered accounts, wallets and transactions apply only when users separately use those services.

BoslogShip provides shipping workflow software for self-service and approved business users, including Shopify order sync, manual and batch order creation, rate comparison, label purchase, label storage, tracking updates, cancellation review, wallet records, and Open API workflows.

Available carriers, services, rates, label purchase permissions, and API access depend on the products and channels enabled for each client account.

BoslogShip may allow self-service account registration without manual approval. The applicant must provide accurate company, contact, billing, shipping, and platform connection information.

BoslogShip may place new self-service accounts into a default client group. Available services, prices, credit, API access, and purchasing permissions may remain limited until BoslogShip configures or approves the account.

Users are responsible for all actions performed under their account, including orders created by employees, Shopify connections, batch uploads, and third-party systems connected through API tokens.

BoslogShip uses a prepaid wallet model. Clients must maintain sufficient available balance or approved credit line before purchasing labels, unless BoslogShip explicitly allows otherwise.

Online card payments are processed by Stripe. BoslogShip does not store raw card numbers, CVC codes, or full payment credentials. Large top-ups may be handled manually through BoslogShip support.

Card top-ups are available only to active SELF_SERVICE_DEFAULT group clients, with a $50 minimum and $500 maximum per payment. Unused eligible card principal may be requested back to the original card after review, without a customer refund fee. Credits, promotions, credit lines, spent or reserved amounts and disputed funds cannot be withdrawn. Original payment processing fees are borne by BoslogShip and are not returned by Stripe. Card refunds usually appear within 5-10 business days after approval.

A successful top-up is posted to the wallet only after BoslogShip receives and verifies Stripe payment confirmation through a signed webhook or equivalent Stripe-confirmed status.

If label purchase fails because available balance is insufficient, BoslogShip may save the order as a draft and direct the user to a quick top-up flow.

Saving a card does not enable automatic top-up. Existing and new clients must separately confirm a fixed refill of $50, $100, $200 or $500 and a daily cap (default $500, maximum $2,000). Available cash below $10 or a purchase shortfall may trigger one authorized refill. Amounts are never increased silently; a shortfall larger than the selected refill requires an explicit manual top-up. The daily cap resets at midnight America/New_York.

A refund request reserves the requested cash and pauses automatic top-up. Refund success reconciles the wallet once; failure releases the reservation. Clients must explicitly re-enable automatic top-up afterward. Changing away from SELF_SERVICE_DEFAULT stops new card funding but does not remove access to historical eligible refunds.

BoslogShip will record each wallet charge, top-up, adjustment, auto-debit attempt, success, or failure in auditable system records. If an off-session charge fails, the unpaid amount remains due.

Rates displayed in BoslogShip are client-facing rates available at quote time. Final label purchase depends on carrier rules, provider response, address validity, package data, service availability, and account configuration.

BoslogShip is a shipping technology platform and may use carrier accounts, carrier providers, and service partners to quote, purchase, void, retrieve, and reconcile labels. BoslogShip is not the final transportation carrier unless expressly stated.

The client is responsible for accurate ship-from, ship-to, weight, dimensions, package count, product, customs, reference, and service selection information. Incorrect or incomplete data may cause label failure, delayed shipment, additional carrier charges, or cancellation restrictions.

Cancellation requests are subject to BoslogShip workflow review and carrier/provider void rules. Submitting a cancellation request does not guarantee a refund.

If a refund is approved, BoslogShip posts the refund according to the confirmed eligible amount and may deduct applicable review, cancellation, provider, or service fees.

If adjustments or reversals cause the wallet available balance to become negative, BoslogShip may restrict new label purchases, API label purchases, or account features until the unpaid balance is resolved.

When connected to Shopify, BoslogShip may access and process store, product, variant, order, fulfillment, tracking, and location data needed to provide shipping workflows.

When Open API credentials or tokens are enabled, the client is responsible for protecting tokens and for orders, label purchases, cancellations, and requests submitted by connected third-party systems.

Users must not use BoslogShip for unlawful shipments, fraudulent activity, prohibited goods, abusive automation, credential sharing, unauthorized access, or activity that violates carrier, marketplace, platform, or legal requirements.

BoslogShip may suspend, restrict, or terminate access when needed to protect system security, carrier relationships, payment risk, merchants, buyers, or platform integrity.

BoslogShip system records, wallet ledger entries, carrier/provider responses, Stripe records, webhook logs, and admin review records may be used to investigate billing, label, cancellation, and API disputes.

To the maximum extent allowed by applicable law, BoslogShip is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost sales, platform downtime, carrier delay, marketplace penalties, or lost data.

The client agrees to defend and indemnify BoslogShip against claims, losses, penalties, chargebacks, carrier fees, taxes, duties, and costs arising from the client's shipments, account use, inaccurate data, prohibited goods, or breach of this agreement.

Clients should contact BoslogShip promptly if they believe a charge, adjustment, label, or refund record is incorrect. Contact: info@boslogwh.com.

Approved affiliates may receive a referral link, referral code, or other approved attribution method from BoslogShip. Affiliate status, referral eligibility, commission rules, and payout access remain subject to BoslogShip approval, account status, compliance review, and program settings.

Commission rates are assigned by BoslogShip in the affiliate program settings and may vary by affiliate, referred client, product, service, channel, written approval, or manual override. Any manually configured client-level commission override takes precedence over the affiliate default setting for that referred client.

Commission is calculated only on eligible successful non-sample label charges recorded by BoslogShip. Labels that are voided, refunded, cancelled, reversed, unpaid, sample-only, disputed, duplicated, fraudulent, or later adjusted into an ineligible state do not create final commission entitlement.

Affiliate commissions are subject to the settlement hold configured by BoslogShip before becoming payable. During the hold period, BoslogShip may review carrier adjustments, refunds, cancellations, payment reversals, chargebacks, rebills, fraud indicators, and account compliance issues.

Chargeback, rebill, refund, cancellation, provider adjustment, payment reversal, or other downstream liability may reduce, reverse, offset, or reclaim related affiliate commissions according to BoslogShip program settings, written approval, and admin review records.

Affiliate balances are digital commission records inside BoslogShip and are separate from the client wallet ledger. Payouts require BoslogShip admin review, verified payable balance, valid payout information, and manual or approved payout processing.

BoslogShip may suspend, reject, reverse, or terminate affiliate participation for inaccurate application data, self-referrals, abusive traffic, fake accounts, coupon or ad misuse, unauthorized brand bidding, spam, prohibited shipments, payment risk, or activity that harms BoslogShip, carriers, clients, merchants, buyers, or platform integrity.

BoslogShip may update this agreement as products, carrier rules, payment workflows, API features, or legal requirements change. Continued use after updates means acceptance of the updated agreement.